Contact details
We use your name and phone number to follow up on your callback request.
Privacy & website information
How we handle your information.
Learn what you share when you request a call from OpenDoor Care.
Screening
What the callback form collects.
The callback form collects your name, phone number, and consent for OpenDoor Care to call you to complete a screening. Screening takes place by phone.
Your consent
You choose whether to agree to a call before submitting your request.
Screening by phone
The callback form does not ask for health details or answers to screening questions.
Who we are
Open Door Care, LLC
OpenDoor Care operates this website for New York Medicaid members seeking Social Care Network screening and navigation support. For privacy questions, email info@opendoorcareny.com.
This website does not approve benefits or services. Final eligibility decisions are made through the Social Care Network program process.
Text messaging
SMS information stays with OpenDoor Care.
If you give permission during a live call, we may use your mobile number to send scheduling, appointment, callback, and care-navigation follow-up texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
We do not sell or share mobile numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes. We use this information only to provide the customer-care texts you requested and to operate the messaging service.
Read the SMS Terms & ConditionsYour choice
Share only your callback details here.
Do not include private health or Medicaid details in the callback form. You can discuss your needs during your phone screening.
OpenDoor Care will call you to complete your screening and discuss possible next steps. Requesting a call does not approve services.
Request a Call