Free help for New York Medicaid members (315) 300-8923

Eligibility

Am I Eligible for SCN Services?

Any Medicaid member can get screened. A care coordinator reviews your needs and explains which services or referrals may be available.

Read New York's eligibility rules

Request a call. OpenDoor Care will call you to complete your screening and explain possible next steps.

Even if you do not qualify for a Social Care Network service, you may still get connected to other state, federal, or community programs.

Not sure? Request a call to complete a free screening by phone. A care navigator can help you find the right next step.

How do I know if I'm eligible?

  1. You have New York Medicaid.

  2. A short screening shows you need help with things like food or housing.

  3. Some services are for Medicaid members with certain health situations. A person will explain which rules apply.

Screening does not lock in a service. A real person checks what you may qualify for and explains next steps.

Request a call to complete a screening by phone, or email us if you have questions.

Who the program may serve

Who the program may serve

For some enhanced services, you must be in at least one of these groups—and a navigator still checks the rules for the specific service.

  1. 01

    People who use the hospital or ER a lot

  2. 02

    People in a New York Health Home

  3. 03

    People dealing with substance use

  4. 04

    People with serious mental illness

  5. 05

    Adults or kids with an intellectual or developmental disability

  6. 06

    Pregnant people and people up to 12 months after birth

  7. 07

    People recently released from jail or prison (within 90 days) who have a chronic condition

  8. 08

    High-risk kids under 18

Examples

How long some services may last

Rent and temporary housing

Up to 6 months

Some people may get help with rent, back-rent, or temporary housing for up to six months. If approved, payment goes to the landlord — not to you directly.

Pregnant or recently had a baby?

Up to 12 months after birth

Eligible members may qualify for meals, food boxes, or groceries during pregnancy and for up to 12 months after birth. Some meal programs can cover up to three meals a day.

Other help

Even if you do not qualify for a Social Care Network service, you may still get connected to other state, federal, or community programs.

Next steps

What happens next

  1. 01

    Request a call.

    Share your name, phone number, and consent for OpenDoor Care to call you.

  2. 02

    Complete screening by phone.

    OpenDoor Care will call you and ask about the support you need.

  3. 03

    Understand the next step.

    If you qualify, a care coordinator explains what services or referrals may be available and helps with the next step.

This website does not approve services. A person on our team checks what you may qualify for. Final yes/no comes from the program, not this website.

Questions

We're here to make it easier

For general questions, contact OpenDoor Care at (315) 300-8923—or start a free screening when you're ready.